Posted: 31.07.2020 | Author: Mr Mark Simpson
Kerrsland Surgery Treatment Room
Our treatment room is open and during the pandemic, the services offered have in the first instance been through telephone triage. This means if a patient calls the surgery, the nurse would ring the patient back to screen the patient and ensure they are symptom free. If symptom free they would invite the patient to attend the practice for face to face bloods, ECGs, B12, Dressings, Suture removal, INRs etc. Due to demand, it is not always possible to book a patient in on the day, so the nurses have booked patients up to 72 hours in advance. Patients are asked to attend wearing a face mask or face covering to protect us. Bloods can only be carried out at the request of a GP and on arrival, a patient’s temperature is checked and they are asked to wash their hands. This maintains safety for our team and other patients.
Bloods are primarily carried out in the morning with Dressings, B12s, ECGs, immunisations etc. in the afternoons.
From the 17th August 2020, the reception team will now carry out the screening process and book patients into the treatment room up to 72 hours in advance if they are symptom free.
The exception to this will be if the hospital has asked for bloods to be taken, the treatment room nurse will phone you back.
We regret to advise we are unable to offer the Ear Wax removal service in the treatment room.
Due to Covid19 and the enhanced safety steps we are taking, appointments are taking slightly longer so we would like to thank you for your understanding and patience with the practice.
Please do not attend the surgery if you have a new continuous cough, Temperature or a loss / change in taste or smell.
Social distancing is of upmost importance when entering the surgery.